Frequently Asked Questions

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Rooted Wellness & Psychotherapy is a fully virtual practice, offering secure online sessions through a confidential video platform. This allows you to access therapy from the comfort of your own space: no commute, no waiting rooms, just meaningful support that fits your lifestyle.

Your first session is about connection and comfort. We’ll spend time getting to know eachother, exploring what brings you to therapy, and setting goals together. There’s no pressure to share everything right away,  we move at your pace. The goal is to create a safe, grounded space where you feel understood and supported from the start.

That’s completely okay. Starting therapy can feel intimidating, and you don’t have to be in crisis to seek support. The free consultation is a great way to ask questions, get a sense of the therapist's approach, and decide if it feels like the right fit; no pressure, no commitment. Therapy is about meeting you where you are, whenever you’re ready.

Yes! New clients are invited to book a free 15-minute consultation. During this call, you will connect with the therapist to discuss goals, answer questions, and determine whether their approach is the right fit for your needs. 

We totally understand that life happens. We ask for at least 24 hours’ notice to cancel or reschedule your appointment. Cancellations made with less than 24 hours’ notice may be subject to a full session fee, as that time has been reserved specifically for you.

Standard sessions are 50 minutes long.
The frequency of therapy depends on your needs, some clients prefer weekly sessions, while others find bi-weekly or monthly check-ins more sustainable. Together, we’ll create a schedule that supports your goals and comfort level.

Our approach is eclectic, evidence-based, compassionate, and personalized.

We integrate modalities such as Cognitive-Behavioural Therapy (CBT), Emotion-Focused Therapy (EFT), Internal Family Systems, Solution-Focused Therapy, Mindfulness and Somatic Regulation, and Strengths-Based Therapy. Katelyn is an EMDR-IT therapist and may integrate EMDR practices at the client's request. 

Your therapist will integrate modalities that are tailored to your needs and interests. 

• Anxiety
• Depression
• Life transitions
• Relationship challenges
• Navigating identify-related challenges
• Perinatal and postpartum mental health
• Pregnancy and parenthood transitions
• Burnout, stress, and emotional regulation
• Family and parental support
• Children's mental health and wellbeing

We invite you to get in touch to talk about what you’re seeking in psychotherapy. We may be able to connect you with one of our therapists, or, if another option is a better fit, refer you to a provider who can better meet your needs.

Rooted Wellness does not bill insurance directly, but we provide detailed receipts after each session that can be submitted to your insurance provider for reimbursement. Most extended health plans cover sessions with a Registered Psychotherapist, we recommend confirming your coverage with your provider.

A Registered Psychotherapist with the CRPO has completed their master’s-level education, required clinical hours, supervision hours, and registration examination. They continue to engage in clinical supervision to maintain competence and uphold the highest standards of practice.

A Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO) has completed master’s-level training and is in the process of full registration. They work under regular clinical supervision, receiving oversight and support to ensure high standards of ethical and effective care. This means your therapy is collaborative, professional, and guided by ongoing mentorship.

Coming soon!!!
Rooted Wellness is in the process of adding virtual group therapy and support groups designed specifically for moms and parents.
These include:

• Pregnancy Support Circles for first-time moms 
• Postpartum Connection Groups for new moms (babies welcome!)
  Each group will focus on emotional regulation, identity shifts, and community connection in a safe, therapist-led space.

Stay tuned for launch dates and sign-up details!
 

Yes. Your privacy is a top priority.
Sessions are conducted through a secure, encrypted video platform that meets all professional and ethical standards for confidentiality.
No sessions are ever recorded, and all client information is stored safely according to CRPO guidelines.

Yes. Please get in touch with us to discuss sliding-scale/reduced psychotherapy rates. 

One of our top values is to provide mental health support that is accessible and meets you where you are at. We will make every effort to ensure that finances are not a barrier for your mental health care at Rooted Wellness & Psychotherapy.